WhatsApp Messaging Compliance
CusenReach strictly follows WhatsApp Business Messaging Policy
https://business.whatsapp.com/policy
User Consent (Opt-In)
Businesses using CusenReach may send WhatsApp messages only after obtaining explicit user consent.
Accepted opt-in methods include:
- Website forms with checkboxes
- In-app consent
- Written or digital consent records
- API-based opt-in flows
Opt-Out
Users can opt out at any time by:
- Replying STOP on WhatsApp
- Contacting the business directly
Opt-out requests are honored immediately.
Message Types
Permitted messaging includes:
- Transactional notifications
- Service updates
- User-requested communication
Promotional messaging is allowed only if user consent is provided.
Policy Enforcement
Any misuse of WhatsApp through CusenReach may result in account suspension to maintain compliance.