User Consent & Opt-In Policy
CusenReach sends WhatsApp messages only to users who have provided explicit consent.
What Consent Means
Consent requires that the recipient:
- Has voluntarily provided their phone number
- Has agreed to receive WhatsApp messages
- Understands the purpose of communication
- Can opt out at any time
Acceptable Consent Methods
Businesses using CusenReach must collect consent via:
- Website opt-in forms
- Checkbox during signup
- Physical forms
- Verbal consent recorded
- Existing customer relationship
Prohibited Practices
The following are NOT allowed:
- Buying contact lists
- Scraping phone numbers
- Sending to non-opted users
- Misleading opt-ins
Opt-Out Rights
Recipients can opt out by:
- Replying STOP on WhatsApp
- Contacting the business
- Emailing policy@cusenreach.com
Business Responsibility
Each business using CusenReach is responsible for:
- Maintaining proof of consent
- Honoring opt-out requests
- Complying with WhatsApp Business Policy
Compliance
CusenReach follows:
- Meta WhatsApp Business Policy
- Applicable data protection laws
- Anti-spam regulations